Last updated: September 2026

Thank you for purchasing from Master Mindset Online. We are committed to delivering high-quality martial arts mindset training and resources. Please read our refund policy carefully before making a purchase.

1. Digital Products Policy At Master Mindset Online, our products consist of premium digital content (e-books, video training, and digital planners). Due to the nature of instant digital downloads, all sales are considered final. Once a product is purchased and the download link or access is provided, we cannot offer returns, exchanges, or refunds.

2. Exceptional Circumstances We hold our community to a high standard of fairness and integrity. A refund may only be issued under the following exceptional circumstances:

• Duplicate Purchase: If you accidentally purchase the exact same digital item twice.

• Technical Failure: If a technical error on our platform prevents you from accessing or downloading the purchased content, and our support team is unable to resolve the issue within 48 hours of your report.

3. Requesting a Refund If your situation falls under the exceptional circumstances mentioned above, you must contact us within 7 days of your purchase. Please include your order number, the email address used for the purchase, and proof of the technical issue or duplicate charge.

4. Dispute Resolution Discipline and mutual respect are our core values. If you face any genuine issues with your purchase, we strongly encourage you to contact our support team directly to resolve the matter before filing a chargeback or dispute with your bank.

5. Contact Us For any questions regarding this policy or to request support, please reach out to us:

• Email: Info@mastermindsetonline.com

• Phone: 0640731370

• Business Address: Bilderdijkstraat 52, 6416 VR Heerlen